Student Grievance Redressal Mechanism

 PREAMBLE

ACPM Medical College is committed to providing a safe, fair and harmonious learning and work environment. Grievance Redressal Cell set up at this institute in accordance with the  guidelines of Maharashtra University of Health Sciences for handling day-to-day grievances related to students. Grievance Redressal Cell facilitates the resolution of grievances in a fair and impartial manner and confidentiality is maintained.

 OBJECTIVES

• To ensure a fair, impartial and consistent mechanism for redressal of various issues faced by the students;
• To promote cordial Student-Student relationship and Student-teacher relationship.
• To develop a responsive and accountable attitude among the stakeholders, thereby maintaining a harmonious atmosphere in the college campus;
• To ensure that grievances are resolved promptly, objectively and with sensitivity and in complete confidentiality;
• To ensure that the views of each grievant and respondent are respected and that any party to a grievance is neither discriminated against nor victimized;

 GRIEVANCE  REDRESSAL COMMITTEE

The active Grievance Redressal committee is handling the student grievances promptly. It is constituted by the Dean of College. The committee consider only formal grievances which are not related with academic issues, sexual harassment & Ragging and put its best efforts in timely and proper resolution of grievances.

Procedure for lodging complaint:-

• Any student with a genuine grievance may approach the members/Chairman of Grievance committee in person.
• In case the student is unwilling to appear in self, grievances may be dropped in writing at the suggestion box of the Grievance Cell
• Mail ID for submitting Grievances : grievances@jmfacpm.com